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Customer Portal
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Benefit Forms
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Revenues Forms
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Editing Forms
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Customer Engagement Centre (Previously known as CSVu)
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Blue Badge and Concessionary Travel
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Built Environment
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BACAS
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Health (CHC)
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Events
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General Form Guidance
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Technical Area
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Open Process
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Forms
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Waste Services
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'How to...' Sessions
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Awards and Grants
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Tender Responses - General
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IEG4 Team Updates
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Internal Process Guides
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Local Land Charges
2.12.1 eClaim - Changes to Gender , Title, Payments and Capital and Email Placeholders
A) eClaim Form
Gender
Changes have been made to the Gender Picklist on the who are you page on HBNewClaim.
Gender:
We have added Other
Title
We have added Mx
Payments
We have also included the ability to record Grenfell Tower Payments, Windrush payments and Child Abuse payments as Income Items:
Capital
Or as Capital Items:
Adult Disability Payments (Scottish Authorities Only)
Child Disability Payments (Scottish Authorities Only)
B) Post Submission Email Placeholders
Additions have been made to the Placeholders available for emails, initially in HBNewClaim and HBAA. This is also being rolled out to other product forms and also within E-Designer.
Below is a complete list of the placeholders now supported for post submission emails in the new version of the framework .
[Firstname]
[Surname]
[AddressLine1]
[AddressLine2]
[Postcode]
[DateOfBirth]
[FormUrl]
[FormTypeName]
[Reference] (this is IEG4 Form reference)
[ClaimReference] (this is the Back Office Claim ref and will only work on HBAA, as it will not be present in HBNewClaim)