OneVu 2.17

OneVu 2.17

The following features have been provided as part of this OneVu release where an organisation is licensed to use the functionality.

1) Forms that Open in a New Window

Two important changes have been made from this release:

It is now possible to create a link from Get Answers Fast to open a form in a New Window. This is especially useful where the form has payment integration and needs to be opened independently of OneVu.
Previously, where forms were set to open in a New Window and the user opened the form from Submit a Request, the form did not always open where pop-up blockers were enabled on the user's device.

New Window FAQ form link button

A method has been added to launch a form in a New Window from FAQs in Get Answers Fast.

The format of the new FAQ button link is as follows:

<a href="#do-it-online/form/[Form Number]/faq" class="btn btn-sm btn-primary">[Button label]</a>

Using this method will alter some of the standard behaviour as follows:

The form will always open in a New Window (it will not use the form configuration in eGovHub)
The form will always be opened from scratch (it will not check for in progress forms of the same type)
The user will be prompted to confirm it is ok to open the form in a New Window

Standard FAQ form link button

Using the existing method for creating a form link from FAQs will work as follows:

The form will always use the configuration from eGovHub to determine how to open the form
If the form is set to New Window AND it is detected that the user has pop up blockers enabled, there will be an alert to the user to turn off pop up blockers (Note: if using New Window it is recommended that you use the new method of adding a form link instead)

Submit Request - Find Form / Browse All Forms

Opening forms from Submit a Request will work as follows:

There will always be a check of the form configuration in eGovHub to determine how to open the form
If the form is set to New Window AND the device used is detected as a Mobile or Tablet
There will be no check for In Progress forms of the same type
The user does not need to confirm ok to open in a New Window
If the form is set to New Window AND the device used is NOT detected as a Mobile or Tablet
There will be a check for In Progress forms of the same type
The user does not need to confirm ok to open in a New Window
If the form is not set use a New Window it will always check for In Progress forms as before

2) My Area Directories (licenced separately)