OneVu 2.12 - Northgate Housing

Northgate Housing 

When Councils provide housing, it is a massive area of customer contact; up there with Council Tax in terms of volumes.

So we're delighted to complete the first phase of our housing integration into OneVu.

Councils can now quickly and easily enable tenants to:

• Authenticate in real time using their rent payment reference, surname and date of birth
• Be able to view details of:
• their rent account, statements, transactions,
• see the same for service charges/garage accounts etc., and also
• view details of rent repairs associated with their property

An example of this is shown below:

Just like Council Tax, Benefits, Licensing, the data items available from Northgate Housing are accessible within OneVu Control.

This means the same team that's familiar with adding content for one department can equally do the same for housing. A key strength of OneVu.

So not only do your customers get the benefit of accessing their council tax, benefits, bins, housing in one place, your existing teams managing the content of OneVu today instantly know how to do this for Housing.