- Knowledge Base
- Customer Portal
- Known Issues
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Customer Portal
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Benefit Forms
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Revenues Forms
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Editing Forms
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Customer Engagement Centre (Previously known as CSVu)
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Built Environment
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BACAS
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Forms
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Local Land Charges
OneVu - Known Issues List
IEG4 -Please add any known issues to this list - please include the product release level the issue applies to.
This includes amendments and faults.
Amendment needed
In Northgate Council Tax, if (in the unusual circumstance) the council tax liable party is a business, they cannot be authenticated if they were also set up as an organisation.
An amendment is needed to change the authentication process to bypass searching and instead authenticate based upon the details being retrieved for the account I.e. For each liable party check the organisation name or Last Name (if a person).