OpenProcess recordings from 'How to...' Sessions held March - July 2021
OpenProcess
- New Delivery Methods - provides the ability to add four new types: SMS and Email, via GOV.UK Notify; Facebook Messenger; and WhatsApp) - Access recording here
- Two Way Communication - enables councils and citizens to interact via the four new delivery methods and for messages to be added back to the OpenProcess notes timeline - Access recording here
- Search with a mobile number - this allows you to search for citizens using that information - Access recording here