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Knowledge Base

Benefit Forms

Benefit Forms

eclaim

eClaim - Settings

How to change eClaim Settings (VIDEO)

Settings - System Management

Updating the Rates and Values Settings for eClaim

What functionality is available in CallValidate?

How do I dynamically ask for originals based upon a RBV score?

eClaim Reporting

Advanced eClaim Reporting

Fast Track

2.1 Release

2.4 Release

2.5 Release

2.5 Call Validate Integration

2.7 Release

eClaim (2.9.0) - DWP Changes April 2020

eClaim 2.10.1

eClaim 2.11 (no functional changes)

2.11.6 - HB Schema Changes

2.12.1 eClaim - Changes to Gender , Title, Payments and Capital and Email Placeholders

Spring 2018 Release

Integration to Microsoft Dynamics 365

Benefits Forms - eClaim Enhancement Requests

Benefit Forms - Known Issues

Revenues and Benefits Changes - Release HB New Claim release 2.12.2, CiC Self-service Plus release 2.16.5, HBAA release 1.1.6

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eChanges

Can I change the search / authentication criteria for eChanges?

Benefits Forms - eChanges Enhancement Requests

Updating the eChanges Email Response Template

What does the setting CTaxAccountMaxLength do?

What does the setting Clear Other Information do?

What does the Show Employer Name setting do?

How do I enable change of address?

What does the setting ShowIntegrationLookupException do?

eChanges Reporting

Advanced eChanges Reporting

How can I show/hide the Evidence Upload based upon RBV Risk Scores in eChanges?

How can I enable evidence to be uploaded in eChanges?

eChanges - Settings

2.2 Release

2.7 Release

2.8 Release

2.10 Release

eChanges (2.11.0) - DWP Changes April 2020

v2.11 - Release Notes

eChanges 2.13.0

Updates to eChanges between release 2.14 and release 2.16

2.16.3 Schema Changes

Revenues and Benefits Changes - Release HB New Claim release 2.12.2, CiC Self-service Plus release 2.16.5, HBAA release 1.1.6

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HBAA

Housing Benefit Accuracy Award - eChanges/Claim Reviews

HBAA and DWP Time Zone Changes

HBAA Investigating Integration Failures with Capita Benefits System

1.1.2 HBAA - Confirmation Email Placeholder Changes

HBAA - Full Case Review

Revenues and Benefits Changes - Release HB New Claim release 2.12.2, CiC Self-service Plus release 2.16.5, HBAA release 1.1.6

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HB Calculator

Guidance on the use of HB Calculator and Local Income Schemes

Calculator - Settings

How do I change calculator settings (VIDEO)

Self Employed Claims

Files

Using the form standalone

Integration to eClaim and eChanges

Local Council Tax Support Schemes

Local Council Tax Support Schemes

Release Notes - Integrated Local Council Tax Support - Release 1.1.2