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Technical Area
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Open Process
Forms
Waste Services
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'How to...' Sessions
Awards and Grants
Social Care Financial Assessments
Tender Responses - General
IEG4 Team Updates
Internal Process Guides
- Microsoft Cloud
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Public Protection
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- Release Notes (Public protection)
Local Land Charges

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Knowledge Base

Customer Portal
- Adding Content - Basic
- Adding Content - Intermediate
- Adding Content - Advanced
- Account Management
- Integration with Housing Systems
- Known Issues
- Enhancement Requests
- Portals
- eNotifications
- OneVu Reports
- Form Search
- Users, Groups and Permissions
- Settings
- Emails
- Releases
Benefit Forms
- eclaim
- eChanges
- HBAA
- HB Calculator
- Self Employed Claims
- Local Council Tax Support Schemes
Revenues Forms
- Direct Debit
- Single Person Discount
- Change of Address
- Discounts and Exemptions (Integrated)
- Discounts and Exemptions (Non-integrated)
- Refunds
- Arrangements
- Revenues Process Orchestration (API's)
- General
- Local Council Tax Support Schemes
Editing Forms
- Users, Groups and Permissions
- Editing Text in Forms
Customer Engagement Centre (Previously known as CSVu)
Blue Badge and Concessionary Travel
- Organisations
- Releases
- Security
- General
- Freedom Pass
- Reporting
- Concessionary Travel
Built Environment
BACAS
Health (CHC)
- Guides
- Releases
- General
Events
- Events - Information and Booking Forms
- Post event Recordings and Video
General Form Guidance
- eGovHub
- Forms Portal
- Publishing
- Global Settings
- eMail
- Integration
- General
Technical Area
- Hostnames
- Browser Support
- Email
- Azure
- Data
- Integration Proxy
- Technology
- Integration
- Security
- Bulk Upload
- Support Processes
Open Process
- Releases
- Videos
- General
- Users and Groups
- Processes
- Documents (EDMS)
- Integration (API's)
- Flex
Forms
- Known Issues
- Enhancements
- eMapper
- Adding Questions
- Releases
- Payments
- Adding Rules
- Maps
- General
- Community Forms (LGAAP)
Waste Services
- Release Notes
'How to...' Sessions
Awards and Grants
Social Care Financial Assessments
Tender Responses - General
IEG4 Team Updates
Internal Process Guides
- Microsoft Cloud
- Support Calls
Public Protection
- Placis
- Release Notes (Public protection)
Local Land Charges

Contact Support
Go to Customer Portal
Sign in