When can I publish content from one environment to another?

IEG4 staff will push the form from Development to Test and then Test to Live the first time that you want to do it.

I.e. If we have provided a new version of a form in your development environment, the first time it is published to test, IEG4 staff are responsible for this.

Such requests should be logged via the IEG4 Support Desk: https://help.ieg4.com/

After it has been published to test, you will be able to push changes such as text changes/ setting changes from Development to Test. Likewise after we have published it to live (which could be done at the same time if requested) you can then move text/setting changes from Test to Live.

So - IEG4 will only be required to do publishes when a new release is provided to you of a form or the framework itself. Therefore 90%+ of the time you will be able to publish yourself.