What do the permissions in OneVu Groups control?

Within the management area of OneVu (OneVu Control) there are several permissions that can be associated with a group and thus with a user or users.

These are:

Permission Name	What does it do?
Customer Service Access	This permission will mean that the group allows users to be able to log in to the customer service side of OneVu. I.e. be able to view contact history, search for customers/log calls etc.
Management Access	This permission will mean that the group allows users to be able access the OneVu Manage area. This permission should only be given to those that are system administrators/super users as it provides a lot of control over OneVu.
Customer Service Process Access	This permission will mean that the group allows users to be able to log in to the customer service side of OneVu but are unable to view Track My Requests and thus go into the detail/documents associated with tasks.
Reporting	This permission will mean that the group allows users to be able to view OneVu reporting.
ServiceVu Diagnostics	This permission will mean that the group allows users to be able to see the details of integration when registering a citizen for a back office service e.g. Benefits, Business Rates, Council Tax, Landlords within the Customer Service screen. I.e. when one click Registers in Customer Service view a window will pop up showing what happened and the data that was returned from the back office.