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How can I configure a map in eDesigner to show known issues in OpenProcess?
Configuring a process to be pulled into an eDesigner map
The point of this is to enable processes of a certain type to be shown as outstanding on a map where someone is reporting issues. To do this it is very simple.
You simply need to set a code in a new process setting here:
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Important
This code needs to be the same in both the TEST and LIVE process as the online form that pull the info back will have the same code in dev/test/live. So we would recommend for the purposes of using this new functionality you use brand new processes.
- Setting your form to retrieve known issues
Now we've got our form sending issues to OpenProcess, what we want to do now is get it show issues that are already known about and still open in OpenProcess.
To do this you need to link the process code set in b) within eDesigner. This is shown below:
You can see that when you click the 'Get locations from OpenProcess' option you're able to:
- a) select a radius to look forOpenProcesslocations
- b) see a list of processes already linked (obviously this will be blank the first time you go to it)
- c) see the list of process codes (and thus processes) that have the ability to be shown
So the process is to select a process code from the drop down and then click the 'Add a process' type link. The instant you do this when you come out to report another pothole at a different location from the original that was submitted you can see it:
You also have the ability to link multiple other process types, say if you were building a generic 'Report it' style form. So here we have linked Potholes and Fly tipping incidents:
Now if we zoom out a little we can see the fly tipping incidents added in other locations around London:
So you now have the ability to capture location based incidents of any type using a map and show already known issues of any type on the map to prevent duplicate reports too.