OneVu Reports
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      Reporting in OneVu

      To ensure councils can actively monitor take up and engagement within the OneVu citizen account,
      the Reportal provides a suite of reports to aid an understanding of:


      • Number of digital accounts
      • Accounts created in the past 7 days and vs the past 7 days
      • Average number of new daily accounts
      • The % of accounts created out of hours
      • The % of accounts where personalisation (a link to a back office application) is in place
      • The trend of cumulative total and new accounts over time
      •  The proportion of accounts set up via:
      • Email
      • Google
      • Microsoft
      • Facebook
      • The proportion of accounts set up by age band for understand digital take up by demographic


      This is presented in a dashboard view as seen below:

       

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      Moreover, a user can click on segments of the bar/pie charts on the right and all data will become contextual to the section of the chart selected. I.e. if a user clicked on the age group of 65+ they would then see the total number of accounts, how they signed up, the % created out of hours/ personalised etc.
       
      Each of the charts can be put ‘into focus’ and go full screen for clearer visualisation:
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      And when a chart is in focus it is possible to both view the underlying data on screen and export it as a CSV file:
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      The reporting also extends to map based visualisations with a council able to provide a 
      visualisation where its accounts are held and report upon these by Council Ward:
       
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      The reporting has a focus on whether accounts were created during/out of office hours so as to
      understand the business case associated with the accounts being realised through the transformation. Maps can also be put into focus and a user can zoom right down to street level:
       
      mceclip4.png
       
      Users are able view when accounts were opened by time of day and day of the week as well as being able to filter the results by a date range, day/hour:
       
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      As well as being able to drill down into which accounts have been personalised by department and
      when these accounts were personalised:
       
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      As well as the ability to visualise these types of accounts on a map and view the wards where these exist too:
       
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      The user is able to also view the trends for account creation over the past four week period:
       
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