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How can I automatically set up integration failures to retry?
The following settings in System Management > Settings facilitate this:
Name |
Example Value |
Description |
EnableAutoActionRetry |
true |
Sometimes the back office will be down and as a consequence we keep a copy of a file for it to be re-processed. We’ve recently added the ability for the system to automatically attempt to repost items where the back office is down. Thereby saving any manual intervention needed because of down time in the back office. |
WaitMinutesBeforeActionRetry |
240 |
This is the amount of time in minutes before the system will attempt a retry. |
ActionRetryMaxDaysCutoff |
30 |
This the maximum number of days the system will attempt to repost a file if it continues to fail. |