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How do I change the days of the month that citizens can choose for Direct Debit?
In eGovHub System Management there is a tab called Files.
It is within here that you control the payment dates for Direct Debit.
There is a file for each frequency of payment supported:
- configuration/weeklypaymentcodes.xml
- configuration/fortnightlypaymentcodes.xml
- configuration/monthlypaymentcodes.xml
Monthly Payment Codes
As most sites only allow monthly payments we will explain how to update the configuration/ monthlypaymentcodes.xml file.
The following is an example:
<MonthlyPayment>
<Enabled>TRUE</Enabled> <PaymentFrequencyCode>M</PaymentFrequencyCode> <MonthlyCodes>
<Code resourcekey="1st">DDEB(1)12</Code> <Code resourcekey="8th">DDEB(8)12</Code> <Code resourcekey="15th">DDEB(15)12</Code> <Code resourcekey="25th">DDEB(25)12</Code>
</MonthlyCodes> </MonthlyPayment>
As you can see the above means that the citizen will have options of 1st, 8th, 15th, 25th of the month. The codes e.g. DDEB(1)12 are only used where integration is in place. So if integration were not in place and the Council wanted the allowed payment dates to be 1st, 5th, 16th the file would be updated to look like this:
<MonthlyPayment>
<Enabled>TRUE</Enabled> <PaymentFrequencyCode>M</PaymentFrequencyCode> <MonthlyCodes>
<Code resourcekey="1st”>1st</Code> <Code resourcekey=“5th”>5th</Code> <Code resourcekey=“16th”>16th</Code>
</MonthlyCodes> </MonthlyPayment>
Each form that has a Direct Debit within it I.e. Change of Address / Single Person Discount has equivalent files and so you will want to copy and paste the content for each from the Direct Debit set up.