-
Events
-
Customer Portal
-
Customer Engagement Centre (Previously known as CSVu)
-
General Form Guidance
-
Editing Forms
-
Benefit Forms
-
Revenues Forms
-
'How to...' Sessions
-
Health (CHC)
-
Technical Area
-
Open Process
-
Forms
-
Blue Badge and Concessionary Travel
-
Waste Services
-
Awards and Grants
-
Social Care Financial Assessments
-
IEG4 Team Updates
-
BACAS
-
Tender Responses - General
-
Internal Process Guides
-
Public Protection
-
Built Environment
eClaim Reporting
When an organisation procures eClaim, they will have the Classic Claim Reporting functionality which provides:
- A High Level Dashboard illustrating the demographical information captured from the online form:
The means to put any of these into focus - say if one wanted to view the breakdown of claim types:
There are then sub-reports of all of these allowing a user to see the pie-chart instead as a bar chart with the underlying data represented as a table to the right:
In the above we can see that the lion’s share of claims have been submitted by claimants without the assistance of council staff.