Change of Address - Settings

Description

This setting should be true as this was only false for legacy versions of the COA form. 

This setting will mean National Insurance Number is asked for if true. The default is false. 

This will ensure a navigation bar appears on the left hand side if true. 

This setting will ensure that if false a user cannot just move around pages. They need to complete the page they are on before they can move forward. 

This enables you to control the maximum number of over 18 adults that are resident in the property. 

This enables you to control the maximum number of residents aged between 16 and 18.

This allows you to set the maximum length of the account number for the council tax account number field

This allows you to set the minimum length of the account number for the council tax account number field

This allows you to set (in days) the maximum number of days in the future that a move can be reported.

When set to true this will ensure that users can set up direct debits as a part of the move. 

When set to true this will allow Direct Debits to be set up Weekly

When set to true this will allow Direct Debits to be set up Fortnightly

When set to true the customer will be able to opt in to receive their bills electronically. 

When set to true this will mean the customer will be able to apply for a single person discount. 

When set to true this will mean the customer will be able to apply for property/person disregards/exemptions.

When set to true this will mean that evidence is requested when a person has applied for this.  

When this is set to true this will mean that customers can upload evidence where they have applied for a discount/exemption. 

When set to true this will provide a coversheet at the front of the PDF generated with details of when the form started/ended and the type of move e.g. moving in, moving out etc. 

When set to true this will provide a coversheet at the end of the PDF generated with details of when the form started/ended and the type of move e.g. moving in, moving out etc.

This setting ensures that if a person applies for a discount it will ask for the reason for the delay if the number of days from when they want it to today is greater than this setting value in days.

When set to true this means the form will integrate to a back office where APIs etc. are available.

Where there are emails being sent to a back office inbox this will ensure the account number is in the email subject where this is true.

Within Northgate there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.

Within Northgate there are two elements for a given database. The domain and the system. The domain could be: TEST and the system could be RBTEST.

When adding notes to the notepad to highlight the automated updates one needs to tell our form which notepad chapter

When suspending the accounts to allow officers to check them this will be the code used for the suspension reason. E.g. ONLINEFM

Where this is true a dedicated Direct Debit mandate will be added as a page within the form. Pre-populated from the data in the form already.

This is the 6 digit number for the council's council tax direct debit service.

When automating SPDs as a part of a move this is the code held in Northgate that should be used to automate these e.g. SINGLE

This will ensure that where a person does not live at the address where the DD relates they are asked to provide their own address etc. 

This enables a council to add a page to the online form which will capture details of other departments that should be notified about the move. These will be sent in email format and the different departments and email addresses used are held in the NotificationAreas.xml file. 

This should always be set to true as it controls the ability to set up a Direct Debit for the current year.

When set to true this allows a customer to select to set up the Direct Debit for a previous year. This is only of relevance when integration is NOT in place.

When set to true this allows a customer to select to set up the Direct Debit for a previous year and current year. This is only of relevance when integration is NOT in place

This is the location of the council's Direct Debit logo.

This allows the actual format of the council tax account number to be set using a regular expression.  E.g. This below says there will be an initial number between 0 and 6. Followed by 11 digits that are 0 to 9.

^[0-6][0-9]{11}$

This is the maximum length of the account holder's name. This setting exists because of the fact that Northgate cannot holder name's greater than 20 characters.

When set to true this will ensure that users can move backwards from a page even if they have made a mistake on the current page. 

This setting will ensure that if a form is submitted without all evidence they can see what still needs to be provided. 

This setting will ensure that if a form is submitted without all evidence they can see what still needs to be provided and upload it. 

This setting will allow the user to make adhoc evidence uploads on the evidence page of the move.