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Customer Portal
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Benefit Forms
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Revenues Forms
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Editing Forms
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Customer Engagement Centre (Previously known as CSVu)
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Blue Badge and Concessionary Travel
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Built Environment
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BACAS
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Health (CHC)
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Events
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General Form Guidance
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Technical Area
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Open Process
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Forms
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Waste Services
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'How to...' Sessions
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Awards and Grants
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Social Care Financial Assessments
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Tender Responses - General
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IEG4 Team Updates
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Internal Process Guides
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Public Protection
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Local Land Charges
How to use the Integration and Export functions
Integration
This function shows the integration actions between BBCMS and the DfT. This screen shows information about a Badge that you have approved and therefore selected for printing.
It is ostensibly used to show the 'Status' of the requests to the DfT
There is the ability to check for a specific Badge request by entering the Case Reference in this field:
and pressing the Search button below.
The process date when the individual item will be processed will typically be about 15 mins ahead of when the item was added to the queue.
If the system detects a duplicate message for the same customer within the last 90 days it will be added in a 'Paused' state and require manual intervention to 'Un pause' the items.
Export
The system enables users to export data for reporting purposes. The following data can be exported to csv:
Expiring Badges |
|
BadgeType Ieg4CaseReference BadgeHolder Number Age DateOfBirth PartyTypeCode StartDate ExpiryDate EligibilityCode DeliveryOptionCode |
StatusCode ApplicationChannelCode BuildingStreet TownCity Line4 Postcode PrimaryPhoneNumber SecondaryPhoneNumber BadgeId (IEG4 internal reference) CustomerId (IEG4 internal reference)
|
Payments |
|
Id ItemId Description Amount CaseReference |
CreatedOn CreatedBy StatusId Status ProviderId Provider |
This can be achieved by simply selecting your export option, the system will then generate the csv file and prompt when ready to download.