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      Core Functions

      BBCMS incorporates system wide functions that are linked to the Case & Workflows

      Actions & Components

       

      At specific points within the workflows, actions and components are set to trigger once the selected outcome is progressed. A series of triggered functions are as follows:

       

      1. Automated Communications
      2. Letter / E-mail Templates
      3. Tags
      4. Payments
      5. Input fields
      6. Documents
      7. Case Management Dashboard Status

      Automated Communications

      When the stage is progressed, the system can automatically send the following to the customers using the systems built in templates. (Notify Templates are edited within the Notify platform)

      • Email
      • Letter
      • SMS
      • GOV.UK Notify