How to Update Lists

BBCMS incorporates system wide functions that are linked to the Case & Workflows

Actions & Components

At specific points within the workflows, actions and components are set to trigger once the selected outcome is progressed. A series of triggered functions are as follows:

1. Automated Communications
2. Letter / E-mail Templates
3. Tags
4. Payments
5. Input fields
6. Documents
7. Case Management Dashboard Status

Automated Communications

When the stage is progressed, the system can automatically send the following to the customers using the systems built in templates. (Notify Templates are edited within the Notify platform)

• Email
• Letter
• SMS
• GOV.UK Notify