OneVu recordings from 'How to...' Sessions held March - July 2021

OneVu

• My Account Dashboard  citizen personalisation of their OneVu dashboard  - Access recording here
• Sign-up Enhancements - allows citizens to create an account solely using a mobile phone  - Access recording here
• Banners - provides the ability to add and dynamically update service-specific updates  - Access recording here
• Citizen Timeline - gives citizens and staff a complete single view of council interactions  - Access recording here 
• Progress Tracking - Easy and intuitive to configure, it allows citizens to select their preferred channel for notifications - Access recording here
• Family & Friends  assigns secure access to family members, friends, as well as mediated access e.g., carers, welfare officers, etc.  - Access recording here
• Privacy Statements - allows you to add privacy statements for the citizen to agree to at the point of account creation and when linking their account to a specific service area  - Access recording here
• System Audit Trail - enables you to filter and see when changes are made and by whom  - Access recording here