eChanges

Updating the eChanges Email Response Template


You can update the content of the email response sent when customers submit an eChange form in 'Resources' in eGovHub Management as follows:

1. Accesshttps://customer-name-management.egovhub.net/Management
2.Select the 'Resources' tab
3.Select the required form from the drop down (eg Benefit Change in Circumstances)
4.In the 'Resource Key' column, from the list find Resource for 'SendApplicantEmailBody'
5.Click on the link Send Applicant Email Body to display the text/content for this email.