- Knowledge Base
- Benefit Forms
- eChanges
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Events
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Customer Portal
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Customer Engagement Centre (Previously known as CSVu)
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General Form Guidance
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Editing Forms
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Benefit Forms
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Revenues Forms
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'How to...' Sessions
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Health (CHC)
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Technical Area
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Open Process
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Forms
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Blue Badge and Concessionary Travel
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Waste Services
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Awards and Grants
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Social Care Financial Assessments
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IEG4 Team Updates
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BACAS
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Tender Responses - General
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Internal Process Guides
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Public Protection
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Built Environment
Updating the eChanges Email Response Template
You can update the content of the email response sent when customers submit an eChange form in 'Resources' in eGovHub Management as follows:
1. Accesshttps://customer-name-management.egovhub.net/Management
2.Select the 'Resources' tab
3.Select the required form from the drop down (eg Benefit Change in Circumstances)
4.In the 'Resource Key' column, from the list find Resource for 'SendApplicantEmailBody'
5.Click on the link Send Applicant Email Body to display the text/content for this email.